Welcome to the Cybermate Admin Control Centre
Your dedicated space for managing Cybermate’s user access, phishing simulations, and testing cycles.
Add & Manage Users – Stay in Control
Effortlessly manage your team’s access by adding new users under “Menu” > “Users”. From this section, admins can:
- Invite new team members to participate in security training via a simple CSV file
- Update user roles and permissions for enhanced control
- Remove inactive users to keep the platform streamlined
- SSO & EntreID Enabled – Simply approve the Cybermate SSO URL and all staff can access Cybermate via the Microsoft tab on the login screen in one easy click
Ensure Cybermate Phishing Emails Are Received – Prevent Firewall Blockages
Phishing emails often contain deceptive links designed to trick recipients into providing sensitive information. To ensure users receive essential phishing simulations and that firewalls do not block Cybermate Phishing email delivery, admins must allow-list the following:
- IP: 159.135.229.243
- cybermate.com.au
How to Send a Simulated Phishing Email with Cybermate
Step 1: Allowlist Cybermate Domains – Before you begin, make sure your IT team has allowlisted Cybermate’s email domains. This ensures simulation emails land in inboxes and aren’t blocked or flagged.
Step 2: Start the Simulation. From the Cybermate admin dashboard, select Send Phishing Email.
Step 3: Choose “Send Email”. This opens the campaign setup screen.
Step 4: Select Your Company. Confirm the organisation the simulation is being sent from.
Step 5: Choose Your Recipients. Select the user group or individuals you want to include in the simulation.
Step 6: Pick a Template. Choose a phishing email template from the library, or customise your own.
Step 7: Add a Subject Line. Admins can personalise this to suit the scenario (e.g. “Urgent Invoice” or “Staff Survey Reminder”).
Step 8: Set the “From Name”. This is the name that appears in the sender field, usually a brand or department (e.g. “Finance Team” or “HR Portal”).
Step 9: Set the “Before Email Name”. This is the display name before the email address, typically the same brand or organisation.
Step 10: Choose a Sending Domain. Select from 4–6 available email domains to help simulate unfamiliar or external senders.
Step 11: Preview the Email. Click the eye icon to check how the email will appear to recipients.
Step 12: Submit the Campaign. Once everything looks good, hit Submit to launch the simulation.
Allow-listing these domains guarantees that Cybermate platform emails and our phishing simulation emails reach users as intended, helping reinforce cybersecurity awareness and training.
Reset the Platform – Stay Ahead of Security Challenges
Admins can reset the platform anytime under “Settings” in the menu, ensuring users retake their security tests and stay prepared for evolving threats. Choose from:
- Manual Reset – Trigger an immediate reset at your discretion, prompting all users to retake their assessments.
- Leave it to us – Automatic Reset – Let Cybermate handle it, periodically refreshing the testing cycle and notifying users via email.
Every reset keeps users vigilant and enhances security awareness across your organisation.
With full control over user access, phishing simulations, and platform resets, admins play a key role in maintaining a secure and informed digital environment.
