Privacy Notice

This policy is dated 1 March 2023.

Our obligations

We take our obligation seriously to keep data you provide us secure and only use it as necessary to provide our services to you. This privacy policy outlines our personal information handling practices. We have written it in plain English, without jargon, to make it easier for you to read.

We may need to update this policy from time to time. We’ll notify you if a change is significant.

Meaning of words used in this Policy

Our services consist of all the services we provide now or in the future, including our online and mobile cybersecurity training, testing, risk assessment, messaging, dark web searching and alerts.

Personal data means identifiable information about you such as your name, email, address, telephone number, bank or credit account details, other payment information and support queries.

We, us or our means Sycurus Australia Pty Limited ABN 19 649 664 013 trading as Cybermate of 27 Bent Street Paddington NSW 2021 and where relevant any subsidiary or parent company.

Collecting your data

We collect personal data when you visit our websites or use our services. We collect most personal data directly from you, when you:

We may also collect personal data about you:

How and why we use your data

We use your personal data to operate our websites and provide our services, and to manage our relationship with you. We also use your personal data for other purposes, which may include to:

How we can share your data

We will only disclose your personal data to:


Security is a priority for us when it comes to your personal data. We’re committed to protecting your personal data and have put in place appropriate technical and operational measures to protect it.

Retaining information

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it.


We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need or obligation to retain it. Following that period, we’ll make sure it’s deleted or anonymised.

Your rights

It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – the ability to unsubscribe will be contained in the marketing communication.


You also have rights to:

You can exercise these rights at any time by making a request.


If you’re not happy with how we are processing your personal data, please notify us. We will review and investigate your complaint and will respond to you within a reasonable time frame. You can also complain to the Office of the Australian Information Commissioner (OAIC) which will be able to advise you how to submit a complaint.

Contact Us

If you want to contact us to know what personal data we hold about you or you have a question for us on this policy, our websites or our services, you can do so at:

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